People Counting

Our wireless people counting solutions and in-depth reporting help you understand in-store activity, busy times of the day and days of the week, and busy versus quiet parts of your store, to identify trends and manage staff compliment.

Why People Counting?

Knowing how customers move through your store offers valuable insight into store layouts, product placement, and customer response to your marketing efforts.

From counting the number of customer entering and exiting your store, to measuring foot traffic in specific isles, and comparing this to WiFi MAC address tracking throughout your store, you will have new customer insight information at your fingertips.

Features

Footfall Counting

Sensors placed at the entrance and/or exit of your store (or one sensor for a dual-purpose entrance/exit) gives you accurate insight into the number of customers visiting your store as well as detailed hourly graphing.

MAC Tracking

Track customers with active WiFi devices as they move through your store. This information is used to calculate dwell times, which customer reached certain parts of your store, reached checkout, or left without making a purchase.

Heatmap

Identify busy and quiet sections of your store, and measure the impact of marketing campaigns on in-store activity. Use this information to drive customers to low-traffic parts of your store and increase sales.

Tech Specs

Footfall Counting & Heatmap

  • Battery powered wireless PIR devices
  • 868mHz wireless frequency
  • Connects to a DCS (Data Collection Server)
  • Uses 2x AAA batteries per sensor
  • Dimensions -

Tech Specs

MAC Tracking

  • 220V AC Powered devices
  • LAN Connectivity required
  • LAN Connectivity and Internet connectivity can be provided in SA
  • Dimensions - 25cm x 20cm

Analyze

Grow your business and achieve great customer service. Our reports offer an easy way to measure key staff performance areas.

FOOTFALL COUNTING

Daily, weekly and monthly reports clearly highlight visitor information broken down by hours and days.

MAC TRACKING

Learn customer acquisition percentages, customer dwell times, and movement through your store.

Heatmap

See colour-coded activity per aisle or section of your store as well as detailed hourly graphs per aisle.

Want to be a Customer Experience Ninja?

"You can't improve what you do not measure!"

Contact us

Have a question or just feel like a friendly chat? Our crew of Ninjas are just a jump, dash and flying kick away ...
  • Cape Town, South Africa
  • +27872374783
  • ninja@servicesystems.co.za

People Counting

Our wireless people counting solutions and in-depth reporting help you understand in-store activity, busy times of the day and days of the week, and busy versus quiet parts of your store, to identify trends and manage staff compliment.

Why People Counting?

Knowing how customers move through your store offers valuable insight into store layouts, product placement, and customer response to your marketing efforts.

From counting the number of customer entering and exiting your store, to measuring foot traffic in specific isles, and comparing this to WiFi MAC address tracking throughout your store, you will have new customer insight information at your fingertips.

Features

Footfall Counting

Sensors placed at the entrance and/or exit of your store (or one sensor for a dual-purpose entrance/exit) gives you accurate insight into the number of customers visiting your store as well as detailed hourly graphing.

MAC Tracking

Track customers with active WiFi devices as they move through your store. This information is used to calculate dwell times, which customer reached certain parts of your store, reached checkout, or left without making a purchase.

Heatmap

Identify busy and quiet sections of your store, and measure the impact of marketing campaigns on in-store activity. Use this information to drive customers to low-traffic parts of your store and increase sales.

Tech Specs

Footfall Counting & Heatmap

  • Battery powered wireless PIR devices
  • 868mHz wireless frequency
  • Connects to a DCS (Data Collection Server)
  • Uses 2x AAA batteries per sensor
  • Dimensions -

Tech Specs

MAC Tracking

  • 220V AC Powered devices
  • LAN Connectivity required
  • LAN Connectivity and Internet connectivity can be provided in SA
  • Dimensions - 25cm x 20cm

Analyze

Grow your business and achieve great customer service. Our reports offer an easy way to measure key staff performance areas.

FOOTFALL COUNTING

Daily, weekly and monthly reports clearly highlight visitor information broken down by hours and days.

MAC TRACKING

Learn customer acquisition percentages, customer dwell times, and movement through your store.

Heatmap

See colour-coded activity per aisle or section of your store as well as detailed hourly graphs per aisle.

Want to be a Customer Experience Ninja?

"You can't improve what you do not measure!"

Contact us

Have a question or just feel like a friendly chat? Our crew of Ninjas are just a jump, dash and flying kick away ...
  • Cape Town, South Africa
  • +27872374783
  • ninja@servicesystems.co.za
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